Shipping policy

HOW MUCH DOES SHIPPING COST?

Our shipping costs vary depending on shipping destination and order quantity and will get calculated automatically after you have entered your shipping address. As we also accept bulk orders we cannot offer a flat rate to all buyers.

WHEN WILL I RECEIVE MY ORDER?

We aim to dispatch your order within 1-2 days. Once your order has been shipped you will receive an email from us letting you know your goods are on their way. However, as our products are stored in multiple warehouses in Germany and within the EU, delivery times may vary. It is our goal to deliver your order within the timeframe that is displayed during the checkout, however as shipments are handled by third party fulfillment providers we cannot guarantee a timely delivery.

HOW LONG DO PERSONALISED ORDERS TAKE?

Personalised orders are mostly handled by our print shop in the UK. All orders will be shipped with a tracked service using Royal Mail, DPD or DHL. Depending on order size and complexity of the print, we require a handling time of 2-6 days. You will receive a shipping notification as soon as your order is on the way.

WHAT SHIPPING PROVIDER DO YOU USE?

Orders within Germany are mostly shipped with Deutsche Post/DHL. However, part of our products are stored at Amazon fulfilment centres for dispatch when sold. As the shipping will be organised by Amazon, a variety of shipment providers may be used. Bulk orders tend to get dispatched directly from our factory and will get shipped with DHL Express.

DO YOU SHIP WORLDWIDE?

At the moment our online checkout only allows shipping to selected countries within the EU region, however, if you would like an item to be sent outside the EU please email us with the shipping destinations full address. If possible to ship we will give you a shipping quote.
We do not deliver goods to P.O. Boxes and British Forces P.O.